If your enquiry is regarding a breach notice appeal, please note that we only accept lodgment of appeals via our online portal. This is to ensure that our process is fully auditable and that, if you choose to appeal, the breach notice enforcement timeline automatically pauses until the outcome of your appeal has been determined by our appeals team. Breach notice appeals via the portal will be responded to promptly.

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Any debt collection notices from agencies (ie Baycorp) must be managed directly with that agencies collections team.